Support Services

Dewacorp's support services is built around innovative and exceptional IT solutions  which  support your core business and improve operating efficiencies. DewaCorp provide turnkey IT management services to small and medium businesses across many industry types and organisations. Dewacorp's support services is the cornerstone of our company's growth and success.

The strategic solutions we provide help you manage cost, reduce risk, increase flexibility and realise operational efficiencies. By putting the day-to-day management of your IT infrastructure in our expert hands, you enhance your ability to scale for growth and concentrate on true innovation.

Create a competitive advantage with the support and expertise our managed services team offer. Dewacorp offers a complete managed service offering which covers all aspects of IT management. Our customers can either select components that best fit their current IT support structure or engage us to provide a tailored made solution.

Our managed services are governed around the ITIL framework and include important controls through reporting and service level management.

Our support services provide

  • Communication, System and application support
  • Infrastructure monitoring and management
  • Security management
  • Procurement
  • Infrastructure moves

Want to create competitive advantage and grow your business?  Contact us today.

  • Archive Document Cloud Migration

    Archive Document Cloud Migration

    CHALLENGE This client is exploring to migrate an archive data into cloud infrastructure. SOLUTION We reviewed the current client's cloud infrastructure…

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  • Upgrade the Internet Broadband to NBN

    Upgrade the Internet Broadband to NBN

    CHALLENGE This client is looking to upgrade the current ADSL2 service into high speed internet with minimal cost and stable…

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  • Robotic Process Automation (RPA) and Cognitive Computing for Managing Ads

    Robotic Process Automation (RPA) and Cog

    Challenge Dewalist has close to 10,000 users per month accessing the sites. It  has seven websites to manage. The business…

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  • New Website Host Migration

    New Website Host Migration

    Challenge The current hosting environment has a limitation on up-scaling the capacity of the disk, memory of server and the…

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  • Review and Update Antivirus Policy and Windows Updates preventing from Ransomware Attack

    Review and Update Antivirus Policy and W

    Challenge The WannaCry ransomware attack was a worldwide cyberattack by the WannaCry ransomware cryptoworm, which targeted computers running the Microsoft…

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  • Office 365 Migration

    Office 365 Migration

    About This company is specialising in IT especially around developing Service Level Agreement, Cloud Service Adoption, Application Migration, Changing Phone…

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