Customer :: Mission Australia IT&T Services

About Customer

Mission Australia is a public service enterprise across Australia (about 3500 full time staffs and more than 2500 volunteers accross 120 sites) that offers services and programs for youth, family support, housing, community and employment.

Challenge:

Mission Australia needs an expertise for consulting and supporting their current enterprise collaboration/portal application (intranet) infrastructure.

Mission Australia requires a Database Administrator resources for temp placement for upgrading the application.

Solution:

We've engaging regularly to consult and support the application and documenting the procedure as well as transfering the knowledge to their key IT/business units.

We've provided extra resource for Database Administrator to engage the task for upgrading the financial application.

Benefits:

• Reduce the number of outstanding tasks in relation to enterprise collaboratin/portal application
• More focus on their IT core business support
• The financial application upgrade project was continuing without any delay